Club X, Nissan X-trail Club, Philippines

X30 - Hermie · Posted: Mon Apr 30, 2007 10:43 pm Post subject: Nissan Mantrade

I had the X-Trail serviced at Nissan Mantrade, Pasong Tamo Ext. for its 5tkm PMS, when it was returned, the steering wheel was very heavy to turn. When I complained to the service advisor, he said they didn't touch anything.

When I complained to Mantrade and returned my car, I got it back with the same problem, plus a deep scratch at the center of my hood. And worst of all, when I used the windshield washer, the paint on my hood and roof developed cracked spots (a few hundred of them). Preliminary investigation showed the water from the windshield washer was contaminated with chemical (battery acid???).

I have complained to Nissan Mantrade again, but the hood and roof will definitely need to be repainted. And I am heaving second thoughts about having it done there. Who knows what else may happen to this Xty.
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Best regards,
Hermie

"The price for greatness is responsibility." (Sir Winston Churchill)

Conan · Consultant Joined: 31 May 2006 Posts: 222

Post it here at Nissanbayan at the Dear Nissan section. I think they have a member who works for Mantrade:

http://www.nissanbayan.com/forums/index.php?s=63fc668893e4bf8ec0e757def28effdd&act=SF&f=20
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wkeng122 · PR Officer Joined: 06 Jun 2006 Posts: 516

you can look for melvin vasquez at nissan mantrade. ill text him your concerns.

X2 · Posted: Tue May 01, 2007 9:24 pm Post subject:

And in case there's still no action regarding your concern. Let me know...i'll talk to a friend of mine regarding this.

Civic_Racer · Posted: Wed May 02, 2007 1:10 pm Post subject:

wow daming connection ah..
hermie hope ur xty is in good hands now
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X30 - Hermie · Posted: Thu May 03, 2007 11:02 pm Post subject:

Thanks guys! Am bringing the car tomorrow. Let's see what happens.
_________________

Best regards,
Hermie

"The price for greatness is responsibility." (Sir Winston Churchill)

X30 - Hermie · Posted: Fri May 04, 2007 8:03 pm Post subject:

Got my XTrail back. They seem to have been able to remove the cracks. Even the scratch is not noticeable anymore. Don't know how they did it. But hats off ako. Am just wondering why Mother's weren't able to fix it.
_________________

Best regards,
Hermie

"The price for greatness is responsibility." (Sir Winston Churchill)

X2 · Posted: Fri May 04, 2007 9:00 pm Post subject:

have you asked the people of mantrade on how they removed it?

Conan · Consultant Joined: 31 May 2006 Posts: 222

Maybe they wet-sanded and then polished it.
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X30 - Hermie · Posted: Sat May 05, 2007 9:12 am Post subject:

ILD - X14 · Site Admin Joined: 05 Jun 2006 Posts: 417

wkeng122 · PR Officer Joined: 06 Jun 2006 Posts: 516

well its already been answered by some of our members here at the forum. basically if the scractch is not that deep a little wet sanding or rubbing compound would do the trick and top it off with some wax. while the little cracks maybe removed by having it wet sand with 3M 2000 grade sandpaper then a little rubbing compound(magic) good as new.

k.o · Posted: Mon May 07, 2007 2:21 am Post subject:

X30 - Hermie · Posted: Thu May 17, 2007 7:20 am Post subject:

k.o · Posted: Fri May 18, 2007 12:32 am Post subject: