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Collision repair at Nissan Westgate Alabang

 
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wyt30
grupo rav4


Joined: 27 Nov 2007
Posts: 37
Location: Las Pinas

PostPosted: Wed Feb 13, 2008 10:10 pm    Post subject: Collision repair at Nissan Westgate Alabang Reply with quote

Last May 16, 2007, I was caught in an accident between a truck and a lancer at SLEX going to C5 ramp.






then dinala ko yung xty sa nissan westgate kung san namin nabili. at first, tinanong namin kung pwede palitan nalang yung unit. sabi nila hindi daw pwede kailangan daw at least 70% damage daw before i declare na total loss yung unit. sabi naman nila after repair, good as new daw yung kotse. hindi daw mapapansin na nabangga na yung car. so napapayag kme.

after 5 long months, wala pa rin, hindi pa rin daw tapos kse daw yung mga inorder nila from japan, wala pa rin daw. nagrerequest na kme ng service unit kse wala na kmeng magamit. sabi nila hindi daw cla nagpapahiram ng service unit. fortunately, kakilala nung isa naming family friend yung may ari nung dealership, so tinawagan namin. sabi nung owner, kakausapin daw muna nya yung mga boys nya sa N.W.A. then next day tinawagan kme nung service manager ng nissan sabi nila, gagawan daw nila ng paraan matapos in one week yung xty namin.

here are some pics of their work sabi nila hindi daw mahahalata na nabangga na yung kotse...


tabingi na yung wiper sa likod.


malaki yung gap nung RH tailight tsaka yung rear windshield


this is the right gap. LH


parang minadali yung gawa. ang daming sobrang silicon.


nkalabas yung RH na headlight. d na inalign ng mabuti


front bumper ndi rin alligned


may mga hindi na latero sa ilalim ng hood...
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X32garrick
Club X Member


Joined: 20 Aug 2006
Posts: 875
Location: Malate

PostPosted: Wed Feb 13, 2008 10:34 pm    Post subject: Reply with quote

Boss alex, for sure they were taking their sweet time to fix your unit, panicked when the owner mismo followed up your car, then minadali na lang para di mahuli. Bring it back (they should fix it properly! Evil or Very Mad ) and report it to your family friend. I'm POSITIVE the owner of NWA does not know the hao shao his staff pulled with your car, and if he is anything like boss Willard, he will be grateful for you telling him. If he knew, lagot mga gagong yun Wink
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dwn4u
Regular user


Joined: 12 Jun 2006
Posts: 245
Location: mandaluyong

PostPosted: Wed Feb 13, 2008 10:44 pm    Post subject: Reply with quote

bro look for rommel serrano. parang manager siya dun. pa assist ka nalang. Smile
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wyt30
grupo rav4


Joined: 27 Nov 2007
Posts: 37
Location: Las Pinas

PostPosted: Wed Feb 13, 2008 10:50 pm    Post subject: Reply with quote

boss garrick, im tired na of bringing it back to them eh. binalik ko na sa kanila several times already. ganon pa rin. yung iba, hindi na daw mahabol. sagad na daw yung adjustment as they say. matagal sila gumawa dun eh. was thinking nga of transferring to Nissan U.N. sobrang hindi namin nagustuhan yung service sa NWA eh. tsaka madami nawala sa kotse nung pinasok namin. hahaha. yung chamois ko na pang linis hindi pa pinatawad.
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X32garrick
Club X Member


Joined: 20 Aug 2006
Posts: 875
Location: Malate

PostPosted: Wed Feb 13, 2008 11:04 pm    Post subject: Reply with quote

For sure if you bring it to UN, aalagaan ni boss Willard yan, and if di talaga kaya there won't be any false promises made...but of course the financial responsibility will switch from NWA to you if you move to UN, ok lang ba yun? Pero totoo lang, ang sakit sa puso tingnan ang xt sa ganyang condition...I understand your feeling na you'll do anything para ma-back to normal lang siya uli...
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X2
VP-External


Joined: 29 May 2006
Posts: 1357
Location: Quezon City

PostPosted: Thu Feb 14, 2008 10:22 am    Post subject: Reply with quote

I will definitely have a heavy heart considering they didn't meet my expectations. This also goes to show that not all repair shops really takes care of their work. Garrick is right, I you consider having it fixed somewhere else you can no longer complain about the job that they made.
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t-spec
Club X Member


Joined: 26 Sep 2006
Posts: 697
Location: Manila

PostPosted: Thu Feb 14, 2008 12:49 pm    Post subject: Reply with quote

alex wrote:
boss garrick, im tired na of bringing it back to them eh. binalik ko na sa kanila several times already. ganon pa rin. yung iba, hindi na daw mahabol. sagad na daw yung adjustment as they say. matagal sila gumawa dun eh. was thinking nga of transferring to Nissan U.N. sobrang hindi namin nagustuhan yung service sa NWA eh. tsaka madami nawala sa kotse nung pinasok namin. hahaha. yung chamois ko na pang linis hindi pa pinatawad.


Na-experience ko rin b4 yan mga ganyan sa ibang dealer, may mga hindi nagawa, puro palusot at pianubra ang trabaho etc etc
Mbuti nalang nkilala ko si Boss Willard, sya na ngyon ang caregiver este nasa kanyang dealer na pala ang loyalty ko. Sulit tlaga sa NUN. Hinding hindi na ako mgpapagawa sa ibang casa... promise! Kahit hindi na Nissan ang ride ko dyan pa rin ako hehehe joke3x Laughing
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wyt30
grupo rav4


Joined: 27 Nov 2007
Posts: 37
Location: Las Pinas

PostPosted: Fri Feb 15, 2008 12:38 pm    Post subject: Reply with quote

dwn4u wrote:
bro look for rommel serrano. parang manager siya dun. pa assist ka nalang. Smile


sya yung nag assist sa amin dati sir....
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x15-revo2
Club X Member


Joined: 30 May 2006
Posts: 269

PostPosted: Fri Feb 15, 2008 5:27 pm    Post subject: Reply with quote

i think you better talk to your insurance agent, tell them what NWA did to you car and you want to transfer to nissan U.N. to fix your car.
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wyt30
grupo rav4


Joined: 27 Nov 2007
Posts: 37
Location: Las Pinas

PostPosted: Fri Feb 15, 2008 7:26 pm    Post subject: Reply with quote

thaks sir x15. will try to do that.
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